Content policy
Tho carries reviews, photos and messages written by the people who use it. These are the things that may not be posted. They apply to everyone: customers, stylists and salon owners alike.
Spam and scams
Repeated or unsolicited promotion, fake reviews, links to other services, or any attempt to take payment outside a salon's own booking. Reviews must come from a real visit.
Harassment and bullying
Insults, intimidation, unwanted repeated contact, or singling out a stylist or customer for abuse. Disagreeing with a salon is fine; going after the people who work there is not.
Hate speech
Attacks on anyone because of ethnicity, national origin, religion, caste, disability, sex, gender identity or sexual orientation.
Sexual and explicit content
Nudity, sexual content, or anything soliciting sexual services. Photos must show hair, grooming or the salon itself.
Violence and threats
Threatening harm, encouraging violence, or graphic images of injury.
False or misleading claims
Reviews of a visit that never happened, prices or services a salon does not offer, or health claims that could mislead someone.
Other people's private information
Phone numbers, addresses, ID or payment details belonging to anyone other than yourself — including a photo that shows another customer's face without their agreement.
Impersonation
Posing as another person, a salon you do not work for, or Tho itself.
Anything else that does harm
Illegal activity, and anything that puts someone at risk. If it does not fit a category above, report it anyway and tell us why.
What happens when you report
Every report is read by a person. Content that breaks these rules is removed, and accounts that keep breaking them are suspended. You can also block someone: their messages stop reaching you and yours stop reaching them. Reporting is anonymous — the person you report is not told who reported them.